Delivery Policy/Order Confirmations
Order confirmations are sent out immediately via e-mail after a booking has been placed.
Cancellation, Refund & Return Policy
To receive a full refund, travelers may cancel up to 24 hours before the experience start date in local time. No refunds will be given after that period.
We may reserve the right to cancel a customer's booking for a full refund in case of
- Bad Weather
- Not Enough Travelers
- Unforeseen Circumstances